Buddy Ecom takes over the repetitive WhatsApp chaos — collects order details and confirms orders — while you stay fully in control.
Replies in English, Arabic, and Lebanese Arabic. Stops and escalates the moment something needs you.
Go live in 24–48 hours after setup.
Already used internally by ZLifter and ClensCare.
Buddy never offers discounts, never negotiates, and never confirms incomplete orders.
Built for Lebanese WhatsApp selling
If you don’t reply fast, people leave and buy somewhere else. Buddy keeps your WhatsApp fast, consistent, and organized — without hiring more staff.
The daily WhatsApp problems that silently kill orders.
Fast replies + clean order flow — every time.
Result: you stop babysitting WhatsApp — and you only get pulled in when it truly matters.
Proof (real brands)
Already used internally by ZLifter & ClensCare.
Same system. Same rules. Now packaged for other Lebanese ecom brands.
No dashboard. No learning curve.
Buddy runs the repetitive WhatsApp flow for you — and pulls you in only when it truly matters.
Buddy replies instantly in the same language your customer uses (English, Arabic, or Lebanese Arabic).
Example
“fi delivery 3a jounieh?” → Buddy answers immediately with delivery info + next question.
Buddy collects the required details (address + phone + payment) then asks for an explicit CONFIRM.
Once confirmed, Buddy sends you an order number + a clean summary via Buddy Ops — so your team can fulfill fast.
You get
Ready to activate?
Go live in 24–48 hours after setup.
You keep full control. Buddy handles the repetitive part.
Simple. Predictable. WhatsApp-first.
Start from $15/month. Save more with longer commitments. Try it free first — no credit card required.
You’re not paying for “AI”. You’re paying for fewer mistakes, faster replies, and more completed orders.
Quick answers. No surprises.
If you’re thinking it, you’re not alone. Here’s how Buddy behaves — clearly.
Yes. Buddy mirrors the customer. If they type in English, it replies in English. Arabic → Arabic. Lebanese Arabic → Lebanese Arabic.
Never. Buddy only confirms when it has the required info (address + phone) and the customer explicitly confirms. No incomplete orders.
Buddy stops immediately and escalates. You get notified on WhatsApp via Buddy Ops with the conversation context, so you can step in fast.
Buddy does not negotiate. If a customer asks for a discount, it clearly says: “No discounts available.”
No. Buddy is WhatsApp-first. If you have a website, we can use it to enrich your brand info — but it’s optional.
No. Buddy is trained to never invent facts. It only uses the brand info you provide. If something is unknown, it escalates or asks you.
You receive a WhatsApp message from Buddy Ops with an order number and a clean summary (items, address, phone, payment). No dashboards.
Usually within 24–48 hours after setup, once your brand info is submitted and tested.
Still unsure?
Message us on WhatsApp — we’ll show you a real flow.
Ask your exact customer questions. See how Buddy replies.